
On Feedback
Getting feedback can be an awkward and sometimes painful experience (giving it can be even worse!).
Whenever you’re on the receiving end it can be helpful to ask yourself: “What can I do with this?”
It’s not just about figuring out what has/hasn’t succeeded, it’s also about choosing if and how to react.
This model helps categorize feedback you receive (and helps to frame how you give it) so you can decide:
1. What advice do you want to follow?
2. Which criticisms to you want to act on?
3. What suggestions will you ignore?
…
Pay attention to your thoughts, because they become words.
Pay attention to your words, because they become actions…
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March 13, 2025
Written by : Mark Rowland
Mark's been working in and interested in all things marketing since 2010.